Frequently Asked Questions
1. Can I commission artwork?
If you’re interested in commissioning an original abstract on canvas, you’ve come to the right place. The process is simple. First we will discuss the size and colour palette that you’re interested in. If aren’t sure what size or colour palette will work for your space, I am happy to make suggestions and create a mock up based on photos of your space. Once we agree on the size and colours, I will create your original abstract painting. When your modern artwork is complete I will send you photos and a video for your approval. I am more than happy to make adjustments to your artwork to make sure you’re happy with it. No down payment is required and if you’re not completely satisfied with the abstract painting upon its completion, there is no obligation to purchase it. Payment plans are available for commissions as well as international shipping.
2. Are Payment Plans available?
Absolutely! I offer 4-month term payment plans in USD and CAD. You will receive your painting upon the first payment of the 4 month term. Payments are scheduled automatically and will be charged to the credit card you used in the first payment. Payments are scheduled on the same date as the first payment for the remaining 3 months. It’s that simple. If you would like to set up a payment plan, please email me at seniorgallery@gmail.com.
2. Is my artwork ready to hang?
Canada & US - YES! If you live within Canada or the US, all paintings (except 48x60) will arrive stretched and ready to hang on premium gallery stretched canvas. 48x60 or larger paintings will be sent rolled in a mailing tube, unless local pick up can be arranged.
Everywhere Else - All small, medium and large artworks including 36x48 are stretched and ready to hang and sent in a box, no matter your location. For paintings larger than 36x48, your painting will be removed from the frame and sent in a mailing tube. Please check the artwork description to confirm whether your painting will arrive stretched. If you would like to save on shipping costs, you can request for your painting to be removed from the frame - please email seniorgallery@gmail.com.
3. How much does shipping cost?
North America: Shipping is free for all paintings (excluding minis). Minis have a flat rate shipping cost of $5.00 USD.
Everywhere Else: Shipping costs range from $20.00 USD to $300.00 USD depending on the size of your artwork. If you would like to save on shipping costs, you can request for your painting to be removed from the frame - please email seniorgallery@gmail.com.
4. Can I pay in Canadian dollars?
If you’re a fellow Canadian, you can absolutely pay in Canadian dollars through my ETSY shop. Alternatively, you can send me an email (seniorgallery@gmail.com) with the painting you would like and I will arrange an invoice and receipt for you to pay through Square.
5. Does shipping cost include taxes & customs fees?
For international sales, any taxes, custom duties and fees that may occur in the receiving country are the responsibility of the customer. If you would like to learn more about the rules in your country, you can contact your local customs authority.
Generally, USA does not charge taxes and import duties on original artwork shipped from Canada.
6. When will my artwork be shipped?
All paintings will be shipped within 4-7 business days of your order. You will receive an email notification with tracking number, once your painting has shipped.
7. How long will it take for my artwork to arrive?
Artworks shipped within North America should arrive within 5-7 business days. International orders may take between 5-15 business days. Depending on your region and the time of year, some artworks may be delayed due to customs and holidays.
8. Can I return my artwork?
I want you to love your painting! So, if for any reason you are unhappy with your purchase, please contact me within 5 days of delivery and you can send the artwork back. Please note that buyers are responsible for the shipping costs of returning the item. The artwork must be in the same condition as it arrived and in appropriate packaging––ideally in its original packaging.
For lost or damaged artworks please send a photo of the damage, so that I can learn more about what went wrong with your particular shipment. You will be fully refunded or can make an exchange if such an event occurs.
Abstract Prints
1. How are abstract prints produced?
Each print is derived from a hi-res digital image of an original abstract painting. The print is sent to a local printer who specializes in creating the highest quality fine art prints. Each artwork is printed on the world's highest quality material - Hahnemühle Photo Rag - made from 100% cotton, acid-free fine art paper.
2. Does my print come framed?
No, all prints will be sent unframed and rolled in a mailing tube.
2. What does the shipping cost?
North America: All prints shipping within Canada or the US have a flat fee shipping rate of $12 USD.
Everywhere Else: Prints shipping outside of Canada or the US have a flat shipping rate of $65 USD.
3. How long will it take for my print to arrive?
All prints take between 2-5 business days to produce and will be shipped immediately thereafter.
4. How will my print be shipped?
All prints are sent via a mailing tube are packaged with super-tough packaging materials to ensure your order arrives in top-tier condition.
5. Can I order custom prints?
Absolutely! If you see an original abstract painting that you would like turned into a print or if you would like a print in a different size, please email seniorgallery@gmail.com.